Custom Workflows and Action Buttons
Customise action button names, status labels and colours to suit your workflow. Make OtoPatron reflect the way your business works.
A Tracking System That Speaks Your Business's Language
Every car wash and detailing business has its own terminology. One team says “Washed”, another says “Ready” or “Completed”. OtoPatron lets you choose status names, action button labels and colours to match your process.
Conventional Software
- • Fixed status labels such as “Waiting”, “Washing” and “Finished”
- • Button labels that do not match the shop's workflow cause confusion
- • Fixed colours make important statuses harder to distinguish
- • The business has to adapt its process to the software
With OtoPatron
- ✓ Write and save the status labels you need
- ✓ Give transition buttons specific names, such as “Start Dry Cleaning”
- ✓ Assign status colours from a broad palette
- ✓ Adapt the software to your business model
How Does It Work?
Open Settings
Go to the Workflow Customisation tab in Profile Settings.
Name Your Statuses
Change existing status names, such as Waiting or Detailing, to suit your process.
Choose Colours
Assign a clear, recognisable colour to each status.
Save and Use
Saving updates your panels, buttons and the status labels used in automatic WhatsApp notification templates.
Benefits of Custom Workflows
Clearer Processes
Staff can see what needs to happen to a vehicle and which stage it has reached, using familiar terms.
Adapt to Different Services
Create suitable workflows for detailing, ceramic coating, window tinting and standard washing.
Visual Organisation and Colour Coding
Status colours help you see at a glance how many vehicles are at each stage.
Flexible Action Buttons
Name buttons “Wash”, “Dry”, “Hand Over” or any other action that fits your shop.
WhatsApp Template Integration
Custom process statuses can be used as dynamic values in customer WhatsApp notification templates.
Easy Changes
When your workflow changes, update it in settings without involving a developer.
Build Processes Around Your Business Rules
Car wash workflow management means knowing which stages each vehicle has completed since intake. Your services and team structure determine the right process. An express wash might use “Waiting → Washing → Handed Over”, while a detailing studio needs “Accepted → Clay Treatment → Polishing → Ceramic Coating → Curing → Ready”.
OtoPatron's custom workflow settings work with its status records. When you rename a stage, the relevant filters, reports, staff commission views and vehicle tracking screens use the updated labels.
This flexibility helps your software reflect your brand and working practices. Customers also see familiar service names in the notifications they receive.
Bring Your Car Wash Online
No credit card required. Our team helps configure the system and train your staff so you can get started.