Towing Job Tracking
Record towing jobs by number plate, including customer, make, model, price and photos. Follow Collected, In Transit and Delivered stages.
Confirm the Plate and Complete the Record in the Window
Businesses using the Towing-only profile start with a number plate field. Complete customer and vehicle details in the window; the saved record joins the transport history. Use the same window to edit it.
What Does the Record Include?
- Number Plate and Customer Name
- Required fields that identify the vehicle record and customer.
- Vehicle Make and Model
- Select a make, then choose one of its models from the catalogue.
- Transport Price
- Enter the amount when creating the record. Enter zero for complimentary transport.
Add Optional Details
- Mobile number: for customer communication and enabled WhatsApp notifications.
- Mileage: to record the vehicle's odometer reading at collection.
- Vehicle photos: up to five JPG, PNG or WebP photos, each no larger than 5 MB.
These fields are optional. Open photos from the record's details.
Transport Status in Three Stages
- 01
Collected
The initial stage is created when the vehicle is recorded. Use Start Transport to move to the next stage.
- 02
In Transit
Follow vehicles on the road at this stage. Open the price confirmation window at delivery.
- 03
Delivered
Confirm the final price. The delivery date and agreed amount are saved in the historical record.
Adjust the Price at Delivery If Needed
Apply a discount or additional transport charge in the delivery window. The confirmed amount contributes to transport revenue on the delivery date. Review profit and loss alongside other income and expenses.
Keep the Customer Informed
When the mobile number and sending settings are valid, a stage notification is queued. Use separate templates for collection, transport and delivery, and disable notifications for individual records when needed.
Explore WhatsApp notifications →Your questions answered
How do I create a vehicle record?
Enter and confirm the number plate. In the window that opens, complete the customer's name, vehicle make and model, and transport price, then click Save Vehicle. The record starts at Collected.
Are a phone number, mileage and photos required?
No. The customer's mobile number, mileage and vehicle photos are optional. Add up to five JPG, PNG or WebP photos, with a maximum of 5 MB each.
Can the delivery price be reduced or increased?
Yes. When delivering a vehicle marked In Transit, the price confirmation window opens. Check the saved amount and adjust it if needed. Confirming delivery finalises that amount and includes it in revenue on the delivery date.
When is a WhatsApp message sent to the customer?
With a valid mobile number, connected WhatsApp account and enabled notification settings, messages are queued at collection, transport and delivery. Edit each stage's template or disable notifications for a particular record.
Does vehicle tracking show live locations?
No. This page tracks transport records and stages updated by the business. It does not provide GPS locations, live maps, route tracking or automatic tow truck assignment.
Manage Your Transport Records with OtoPatron
No credit card required. Our team helps configure the system and train your staff so you can get started.