A POWERFUL OTOPATRON FEATURE

Customer Loyalty Programme

Build repeat business with OtoPatron. Manage visit thresholds, automatic WhatsApp reward messages and eligible services in your car wash loyalty programme.

Quick Setup 100% Cloud Based Mobile & Desktop Compatible Free Training & Support
WhatsApp Information Line

Build a Loyal Customer Base with OtoPatron

Move beyond printed loyalty cards, lost stamps and uncertainty about how many washes a customer has purchased. OtoPatron car wash management softwaretracks customer visits using number plates and phone numbers. Its car wash tracking features help you run a consistent loyalty experience with automated WhatsApp messages.

Smart Features for Your Loyalty Programme

Automatic Visit Counter

Creating a work order automatically records the customer's visit against their number plate. The car wash software keeps the process digital and easy to follow.

WhatsApp Notifications

Automatically send welcome messages, reward eligibility updates and reward redemption confirmations through WhatsApp.

Choose and Filter Services

Exclude higher-cost services such as ceramic coating, PPF and window tinting. Count only the services included in your programme.

Adjust Points

Manually update a customer's loyalty points from the panel when an authorised adjustment is needed.

Permission Controls

Only authorised staff can view and edit the loyalty module and points.

Encourage Repeat Visits

Give customers a clear reason to return as they work towards a reward, supporting repeat business.

Automatic WhatsApp Message Templates

OtoPatron supports notifications at each stage of the loyalty journey. Customise template wording in profile settings.

01

Programme Welcome Message

An automatic welcome message is sent when a loyalty record is opened. It explains the visit threshold, such as ten visits, and the free wash reward.

“Congratulations! You have joined our loyalty programme. Complete {ziyaret_sayisi} washes to earn a complimentary wash.”
02

Next Wash Free Message

When the customer reaches the visit threshold, a notification at vehicle handover explains that their next eligible service will be free.

“🎁 Loyalty Programme: Congratulations! You have reached the visit threshold. Your next eligible wash will be FREE.”
03

Reward Redemption Confirmation

When a customer uses their complimentary wash and the vehicle is handed over, a confirmation supports transparent records and a professional experience.

“Dear customer, your loyalty reward wash has been completed. Thank you for choosing us!”
A New Tool for Your Business

Give Customers a Reason to Return

A customer approaching a reward has an extra incentive to choose your car wash again. OtoPatron car wash management software helps you build loyalty and deliver a consistent branded experience through professional WhatsApp templates.

Number Plate and Phone Matching
Automatic Template Messages
Exclude Premium Services
%40
Repeat Business
Current
Points Enquiries
Flexible
Threshold Options
100%
Customer Satisfaction
CONNECTED FEATURES

Features Commonly Used Together

WhatsApp Integration

Send automatic notifications and reward congratulations to customers.

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Customer Management

Manage loyalty members and their customer account history in one place.

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Advanced Reporting

Review revenue and repeat visits alongside your loyalty programme.

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⚡ 7-DAY FREE ACCESS

Bring Your Car Wash Online

No credit card required. Our team helps configure the system and train your staff so you can get started.

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